At my site, we understand that sometimes customers may want to return or cancel their orders. However, due to the nature of our digital products, we have a strict no-refund and no-cancellation policy.


Digital Products

Our shop sells digital products, such as brush codes, templates, themes, resources etc. Once a customer purchases a digital product, they receive instant access to the product, and it is downloaded or delivered to their email.


No Refunds

Because digital products are intangible and cannot be returned, we do not offer refunds for any reason. Once a customer has purchased a digital product, they have access to it for their lifetime, and we cannot take it back.


No Cancellations

Similarly, we do not allow cancellations of orders once they have been placed. This is because our digital products are delivered instantly, and customers have access to them immediately after purchase.


Deleted Products

If a customer claims to have deleted a digital product, we cannot verify this and therefore cannot offer a refund. Once a digital product is downloaded or delivered, it is the customer's responsibility to keep a copy of the product.


Exceptions

There are no exceptions to our refund and cancellation policy. All sales are final, and customers are responsible for understanding the nature of digital products before making a purchase.


Contact Us

If you have any questions or concerns about our refund and cancellation policy, please contact us at ramyarrruby@gmail.com We will be happy to assist you.


Acknowledgement

By making a purchase from our shop, customers acknowledge that they have read and understood our refund and cancellation policy.